Payment

Payment

After booking with our kennel, within 14 days a deposit of € 25.00 for cats and € 50.00 for dogs must be payed. This deposit may be paid by bank transfer or by card at the counter of the pet. The total amount for the reserved period (including delivery and pickup day) must be paid no later than 14 days before the start of your pet's stay. If the period between the date of booking and the reservation date is shorter than 14 days, no deposit is made, and the full pension rate is payable at the time of booking.

Our account:
IBAN: BIC NL68INGB0003788877 INGBNL2A (mention customer number and pet's name).

Cancellation

You may cancel free of charge within 7 days of reservation. If you cancel after that, costs will be charged.

If your pet is picked up before 9:00 am, pick-up day is not charged. This should, however, be mentioned upon time of booking.
Charges will not be decreased if your pet is pickup earlier than the agreed on date.

What our clients say

  • On behalf of my owners and myself, it was a delightful experience. This Cat Hotel is certainly worthy of 5 stars, a beautiful space with outdoor area, especially good for tough rascals like me. And I can absolutely judge it, as I am a regular here. Greetings from Puma.
    Poema
  • Rocky has stayed here again two weeks and has liked a lot! Nice cool spaces and being well cared for. We've been coming for years to Els and her colleagues. Super satisfied. Keep it up. P.S. We also buy our dog food at the kennel, and our dog likes it.
    Sergio de Groot